Coronavirus: Changes in Dentistry

Covid-19 has had a huge impact on all our lives, and we have all found ourselves adapting to the ‘new normal’.

As a Dental Practice, Infection Prevention and Control has always been at the forefront of our protocols and procedures, but now more than ever we have had to introduce additional measures to keep our team and patients safe.

From enhanced PPE, to the introduction of a locked door system, we want to assure all our patients that we have safety at the highest priority during this difficult time and beyond.

So what changes have we made?

  • A locked door system – patients are encouraged to ring the bell on arrival and a team member will welcome you into the practice.
  • Only the patient (unless with a parent or care giver) are allowed into the practice at any time, and for appointments only.
  • Patients are advised to arrive no more than 5 minutes before their appointment time.
  • Sanitising stations are available at all entrance and exit points
  • Our respiratory policy encourages all patients to cough or sneeze into the tissues provided. Catch it, Bin it, Kill it.
  • All patients must wear a face covering during their time in the practice, until seated in the dental chair, and replaced thereafter.
  • We are no longer accepting cash payments.
  • All card payments are completed contactless where possible.
  • The toilet facilities are out of use for patients at this time.
  • Patients are encouraged to complete paperwork online, or bring their own pen where this is not possible.
  • There is a clearly defined system for movement around the practice and all patients are accompanied by a member of the dental team.
  • Waiting room seating is kept at 2 metres apart to comply with social distancing.
  • All waiting room chairs are cleaned after each patient use.
  • The whole dental team must wear Level 2 PPE at all times.
  • The clinical team must wear Level 3 PPE during all Aerosol Generating Procedures.
  • The clinical area is closed after any Aerosol Generating Procedure to allow for ‘fallow time’ prior to deep cleaning.
  • Universal precautions are always maintained in regards to Infection Control and Prevention.
  • The communal areas are regularly cleaned between patients such as stair-rails, door handles and switches.
  • The practice follows written Standard Operating Procedures set out by the Practice Owners which follow guidance from our Industry leaders.

Share this post

Share on facebook
Share on linkedin
Share on twitter
Share on email

Coronavirus:

We are committed to protecting our staff and patients, and have adapted our existing practices to make it Covid secure. There has been lots to do, from social distancing measures, to obtaining enhanced PPE, and adapting your patient journey experience. 

We’ve now re-opened our practices, giving priority to patients with dental emergencies such as pain, and swelling first, and are now pleased to offer more routine treatments and services. 

We are screening all patients for symptoms of Covid-19 prior to their visit, and are delighted to introduce our online patient portal, so you can access the forms we would routinely update in the comfort of your own home. This helps us reduce the number of patients in the practice and your time during face to face appointments.

Our telephone lines are particularly busy at present, so if your enquiry is not urgent, we encourage you to send us an email instead.

For advice and treatment outside of our normal working hours please phone The Lancashire Dental Helpline on 0300 1234 080.

We have provided some emergency care advice for our patients to help: https://idealdentalcare.co.uk/home/during-covid-19-period-dental-emergency-advice-for-patients/

For public information please use the link: https://www.nhs.uk/conditions/coronavirus-covid-19/

We use cookies that are necessary for the functioning of our website and optimize your experience. By clicking "Accept cookies", you agree to our use of cookies.