During Covid 19 Period – Dental Emergency advice for Patients

Please find advice below to help us minimise the spread of this virus to yourself, the staff and other patients.

Severe Pain

Management of Dental Pain – Please take paracetamol every fours hours to the maximum dose as stated on the instruction leaflet. Please pay particular attention to the dosage for your age and weight. Severe pain should subside in 3-5 days.


Management of Swelling – If you have a noticeable swelling around your gum/tooth, a soft diet and good oral hygiene is essential. Avoid placing a heat pad, hot water bottle or consuming hot drinks as this can encourage swelling to extend into the face further.

If the swelling extends to closing of your eye, or limits your mouth opening, or starts to track down your neck causing difficultly swallowing or breathing, you will need to call NHS 111 or The Lancashire Dental Helpline 0300 1234 080 for immediate advice and treatment.


After a recent extraction – place dampened clean cloth or gauze onto the socket and bite down or apply firm pressure continuously for 30 minutes. Do not rinse or spit out for 24 hours after bleeding has stopped. If bleeding then continues or is severe, call NHS 111 or The Lancashire Dental Helpline 0300 1234 080 for advice.

Bleeding from gums – you may experience some bleeding from gums when you brush or touch them. Simple effective tooth – brushing of the gum area should resolve this after several days. If you have extensive bleeding or underlying health conditions, please call NHS 111 or The Lancashire Dental Helpline 0300 1234 080 for advice.

Bleeding from trauma – see trauma advice section.


Any loss of consciousness or blurred/double vision or vomiting, go to A&E as a matter of priority. If your tooth has chipped, although it may feel sensitive, this is not classed as urgent. If your tooth has completely come out, store it in milk and contact The Lancashire Dental Helpline on 0300 1234 080. If your tooth feels different or wobbly, stick to a soft diet for two weeks and take paracetamol.

Wisdom Teeth Problems

If you are having pain from your wisdom tooth this is often associated with the gum or tissue around the tooth. In this instance we advise a soft diet, warm salty mouth washes several times a day and good oral hygiene around the tooth and gum despite the discomfort. If you start to develop swelling from this please refer to the swelling section of this document above. Wisdom tooth problems tend to resolve within 10-14 days if the above advice is followed.

Pain after a dental extraction

After any extraction you may feel some discomfort. If this discomfort persists and becomes worse, you may have a dry socket. This is inflammation of the socket and will subside. Pain management includes: warm salt mouthwashes, paracetamol use and soft diet. If pain persists more than 10 days please telephone The Lancashire Dental Helpline 0300 1234 010.

If you urgently need to speak to an advisor, please telephone our triage line on 01253 774350.

Coronavirus and Lockdown:


We are committed to  protecting our staff and patients, and have adapted our existing practices to make it as Covid secure as possible. There has been lots to do, from social distancing measures, to obtaining enhanced PPE, and adapting your patient journey experience.

We’ve now re-opened our practices, giving priority to patients with dental emergencies such as pain, and swelling first, and are now pleased to offer more routine treatments and services. 

We are screening all patients for symptoms of Covid-19 prior to their visit, and are delighted to introduce our online patient portal, so you can access the forms we would routinely update in the comfort of your own home. This helps us reduce the number of patients in the practice and your time during face to face appointments.

For advice and treatment outside of our normal working hours please phone The Lancashire Dental Helpline on 0300 1234 080.

We have provided some emergency care advice for our patients to help: https://idealdentalcare.co.uk/home/during-covid-19-period-dental-emergency-advice-for-patients/

For public information please use the link: https://www.nhs.uk/conditions/coronavirus-covid-19/

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