Our quality assurance is based on a system of good governance; it keeps us updated with the latest legal and professional requirements.
Quality is continually monitored and improved by:
– Carrying out risk assessments with follow up actions taken to minimise risk
– Carrying out regular audits with follow up actions to improve the standards of care in:
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Clinical Records
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Infection Prevention and Control
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Radiograph Quality and Equipment
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Disability Access
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Antimicrobial Prescribing
– The regular review of policies, procedures and practice guidelines
– Actively seeking patient feedback to improve care and service
– Responding to and learning from safety alerts, events, incidents, comments and complaints
– Learning, health and safety and clinical effectiveness shared at practice meetings
– Performing annual reviews to see how well the practice has performed and to set new standards for the year ahead
– Team training, appraisals and involvement in creating a quality-led practice
Our quality objectives are:
– To continually improve the level of care and service we provide
– That patients enjoy all aspects of the experience they have with us.