• Our quality assurance is based on a system of good governance; it keeps us updated with the latest legal and professional requirements.

Quality is continually monitored and improved by:

• Carrying out risk assessments with follow up actions taken to minimise risk
• Carrying out regular audits with follow up actions to improve the standards of care in:
 Clinical Records
o Infection Prevention and Control
o Radiograph Quality and Equipment
o Disability Access
o Antimicrobial Prescribing
• The regular review of policies, procedures and practice guidelines
• Actively seeking patient feedback to improve care and service
• Responding to and learning from safety alerts, events, incidents, comments and complaints
• Learning, health and safety and clinical effectiveness shared at practice meetings
• Performing annual reviews to see how well the practice has performed and to set new standards for the year ahead
• Team training, appraisals and involvement in creating a quality-led practice

Our quality objectives are:
• To continually improve the level of care and service we provide
• That patients enjoy all aspects of the experience they have with us@0pCpMC(l(YDTo3U