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Patient safety

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment.

Cheerful woman in chair of dentist

It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed. 

As a member of CODE, the practice is kept up to date with the latest guidelines, good practice and regulations. 

We run a continuous improvement programme called iComply.

The Practice Owners have overall responsibility for the practice. We lead and support the team through regular meetings, staff training, personal development and regular appraisals. 

We always welcome questions, comments and suggestions from patients and the team. 

Please contact the Practice Manager, Andrea Watson if we can help you in any way.

Code Members' Charter

Member practices are committed to providing a high standard of dental treatment in a safe and caring environment;

  • Member practices are committed to following the latest regulations, legislation and guidelines including those for infection prevention and control and to this end members also adopt the CODE Patient Safety Charter;
  • Member practices have policies and procedures that their team follow to ensure that high standards of care can be maintained;
  • Member practices are equal opportunity employers and are committed to encouraging equality, diversity and personal growth in the dental team; and
  • Member practices are committed to contributing to the knowledge, skills and positive public perception of the dental profession.

Our practice is delighted to follow the CODE Members’ Charter.

Information for Patients

Covid-19 and Dental Services

We are committed to protecting our staff and patients, and continue to maintain our high standards of Infection Control within the practice.

If you have any symptoms of a respiratory infection or feel unwell for any reason, please do inform a member of our team and we can manage your appointment accordingly.

Facemasks are no longer mandatory in communal areas, such as waiting rooms and receptions, but you can opt to wear one if you choose to.

For advice and treatment outside of our normal working hours please phone The Lancashire Dental Helpline on 0300 1234 010.

We have provided some emergency care advice for our patients to help:

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