Safeguarding policy

Health professionals have a duty to recognise and take responsibility for safeguarding children, young people and adults and use appropriate systems for identifying, sharing information, recording, raising concerns, obtaining advice and taking action.

All our team are appropriately trained to recognise possible signs of abuse and neglect or to hear something that causes concerns.

Children’s Appointments

It is important for your child/children to attend their dental appointments regularly so we can identify signs of dental disease or disorder quickly and treat them effectively. If your child is not brought to their appointments their dental health may suffer as a result.

We have a duty to contact you if your child is not brought to their dental appointments and may share this information with other health care professionals.

Information Sharing
Where there are concerns about the safety of a child, the sharing of information in a timely and effective manner between organisations can reduce the risk of harm. GDPR forms part of the data protection regime in the UK, together with the Data Protection Act 2018 (DPA 2018). Whilst the DPA 2018 places duties on organisations and individuals to process personal information fairly and lawfully, it is not a barrier to sharing information where the failure to do so would result in a child or vulnerable adult being placed at risk of harm, or where the public interest served outweighs the public interest served by protecting confidentiality – for example, where a serious crime may be prevented. Similarly, human rights concerns, such as respecting the right to a private and family life would not prevent sharing where there are real safeguarding concerns.

The appointed Safeguarding Lead at the practice is Andrea Watson. Tel: 01253 774350

Contact numbers for raising a concern

Wyre & Fylde Children & Adults Team – Tel: 0300 123 6720
Wyre & Fylde Children / Adults Team – Out of Hours – Tel: 0845 602 1043
Police Protection Unit – Tel: 01772 614444 or in an Emergency – Tel: 999

Coronavirus:

We are committed to protecting our staff and patients, and have adapted our existing practices to make it Covid secure. There has been lots to do, from social distancing measures, to obtaining enhanced PPE, and adapting your patient journey experience. 

We’ve now re-opened our practices, giving priority to patients with dental emergencies such as pain, and swelling first, and are now pleased to offer more routine treatments and services. 

We are screening all patients for symptoms of Covid-19 prior to their visit, and are delighted to introduce our online patient portal, so you can access the forms we would routinely update in the comfort of your own home. This helps us reduce the number of patients in the practice and your time during face to face appointments.

Our telephone lines are particularly busy at present, so if your enquiry is not urgent, we encourage you to send us an email instead.

For advice and treatment outside of our normal working hours please phone The Lancashire Dental Helpline on 0300 1234 080.

We have provided some emergency care advice for our patients to help: https://idealdentalcare.co.uk/home/during-covid-19-period-dental-emergency-advice-for-patients/

For public information please use the link: https://www.nhs.uk/conditions/coronavirus-covid-19/

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