Changes to Infection Prevention & Control

The removal of face coverings in healthcare waiting rooms, receptions and offices

This month we are delighted to welcome the new guidance from Public Health England which allows some flexibility to managing Covid in our practices.

From June 2022 we are now longer requiring our patients and staff to wear face coverings in our receptions, communal areas or offices, after thoroughly risk assessing our practices. It is your choice whether to wear mask if you wish.

You will also notice that we have removed our Perspex partitions at the reception desks, allowing us to communicate more effectively with you.

We assure you, we still have robust Infection Prevention & Control policies and procedures in place, to keep you safe during your time in the practice. We have assessed risk, and will continue to screen all our patients prior to their dental visit, keeping those most vulnerable safe.

Our team continue to test for Covid 19 twice weekly, and are provided with essential PPE for all clinical procedures and settings.

We will continue to replenish our hand hygiene stations for your use, you will see these available around the practice. We will also continue to comply with our vigorous cleaning schedule and monitor its compliance by regular audit and review.

Our risk assessments will be reviewed regularly and processes may change if local outbreaks in our town/region occur. We will adjust our procedures accordingly and inform you prior to your visit.

We are so proud of our patients and team of the continued efforts and sacrifices they have made over the Pandemic, and are looking forward to the ‘new normal’ moving forward

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Information for Patients

Covid-19 and Dental Services

We are committed to  protecting our staff and patients, and have adapted our existing practices to make it as Covid secure as possible.

We are still screening all patients for symptoms of Covid-19 prior to their visit, and are delighted to introduce our online patient portal, so you can access the forms we would routinely update in the comfort of your own home. This helps us reduce the number of patients in the practice and your time during face to face appointments.

Facemasks are no longer mandatory in communal areas, such as waiting rooms and receptions, but you can opt to wear one if you choose to.

We will continue to protect patients who are extremely clinically  vulnerable patients and will allow space in our waiting rooms for this.

If you have any symptoms of Covid-19 or feel unwell for any reason, please do inform a member of our team and we can adjust our procedures accordingly to protect our team and other patients.

For advice and treatment outside of our normal working hours please phone The Lancashire Dental Helpline on 0300 1234 010.

We have provided some emergency care advice for our patients to help: https://idealdentalcare.co.uk/home/during-covid-19-period-dental-emergency-advice-for-patients/

For public information please use the link: https://www.nhs.uk/conditions/coronavirus-covid-19/

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